Event Photos

Event:
3rd Hong Kong Tourism Symposium: Quality and Diversity
Date:
18 March, 2004
Venue:
Hong Kong Convention and Exhibition Centre
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3rd Hong Kong Tourism Symposium: Quality and Diversity 1
Financial Secretary Henry Tang kicks off the 3rd Hong Kong Tourism Symposium: Quality and Diversity, by giving an opening speech.
3rd Hong Kong Tourism Symposium: Quality and Diversity 2
Executive Vice President of the World Travel and Tourism Council Richard Miller delivers a keynote address on "The Blueprint for New Tourism: Turning Challenges to Opportunities".
3rd Hong Kong Tourism Symposium: Quality and Diversity 3
Breakout Session 1 on "Service Quality in Tourism" (From right: Moderator, Vincent Fang. Panelists, Howard Young, Quince Chong, Wong Wai-wing and Jeny Yeung)
3rd Hong Kong Tourism Symposium: Quality and Diversity 4
Breakout session 2 on "Mainland Market: Challenges and Opportunities?" (From right: Moderator, Eden Y Woon. Panelists, Ronnie Ho, Andy Tung, Tony Tse and Clara Chong)
3rd Hong Kong Tourism Symposium: Quality and Diversity 5
Breakout session 3 on "Diversity in Tourism - from Niche Products to New Attractions" (From right: Moderator, Duncan Pescod. Panelists, Ambrose Cheung, Lee Kam-hon, Allan Zeman and Philip Kwok)
3rd Hong Kong Tourism Symposium: Quality and Diversity 6
Report from breakout sessions (From right: Chair, Selina Chow. Moderators of breakout sessions, Eden Y Woon, Vincent Fang and Duncan Pescod)
3rd Hong Kong Tourism Symposium: Quality and Diversity 7
Concluding Remarks by Secretary for Economic Development and Labour Stephen Ip
Title
Programme (PDF Format)
Biography: Executive Vice President, World Travel & Tourism Council Richard Miller (English Version Only) (PDF Format)

Biography: Moderator and Panelists in Breakout Session 1 (PDF Format)

Biography: Moderator and Panelists in Breakout Session 2 (PDF Format)

Biography: Moderator and Panelists in Breakout Session 3 (PDF Format)
Opening Speech by the Financial Secretary Henry Tang (English Version Only) (PDF Format)

Closing Speech by the Secretary for Economic Development and Labour Stephen Ip (English Version Only) (PDF Format)

Speech by Executive Vice President, World Travel & Tourism Council Richard Miller (English Version Only) (PDF Format)
Breakout Session 1: Powerpoint presentation by Legislative Councillor (Tourism) Howard Young (English Version Only) (PDF Format)

Breakout Session 1: Powerpoint presentation by General Manager, Inflight Services, Cathay Pacific Airways Limited Quince Chong (English Version Only) (PDF Format)

Breakout Session 1: Powerpoint presentation by General Manager, Marketing and Station Business, Mass Transit Railway Corporation Limited Jeny Yeung (English Version Only) (PDF Format)

Breakout Session 2: Powerpoint presentation by Chairman, Travel Industry Council of Hong Kong Ronnie Ho (English Version Only) (PDF Format)

Breakout Session 2: Powerpoint presentation by Chief Operating Officer, Hong Kong Dragonair Limited Andy Tung (English Version Only) (PDF Format)

Breakout Session 2: Powerpoint presentation by Industry Partnerships Director, School of Hotel & Tourism Management, The Hong Kong Polytechnic University Tony Tse (English Version Only) (PDF Format)

Breakout Session 2: Powerpoint presentation by Executive Director, Hong Kong Tourism Board Clara Chong (English Version Only) (PDF Format)

Breakout Session 3: Powerpoint presentation by Director, School of Hotel and Tourism Management, The Chinese University of Hong Kong Lee Kam-hon (English Version Only) (PDF Format)

Annex: Broad Stock List of Heritage and Culture Items in Hong Kong (English Version Only) (PDF Format)

Breakout Session 3: Powerpoint presentation by President, WWF Hong Kong Philip Kwok (English Version Only) (PDF Format)
Press Statement (PDF Format)
Report (English Version Only) (PDF Format)

Annex A: Speech by Executive Vice President, World Travel & Tourism Council Richard Miller (English Version Only) (PDF Format)

Annex B: Summary of Session 1: Service Quality in Tourism (English Version Only) (PDF Format)

Annex C: Summary of Session 2: China Market - Challenges and Opportunities (English Version Only) (PDF Format)

Annex D: Summary of Session 3: Diversity in Tourism - from Niche Products to New Attractions (English Version Only) (PDF Format)

Annex E: Speech by the Secretary for Economic Development and Labour Stephen Ip (English Version Only) (PDF Format)
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